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Computer Tech Advice Index - Windows 95 and 98 Problems

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Windows 95/98 Problems
Installing/Upgrading
Devices/IRQs/Drivers
Crashes/Lockups/Poor Performance
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Installing/Upgrading

Steps for Fresh Install of Win95 on a new hard drive Re-installing Win98 from CD
Win98 Fresh Install Installed Win98 - applications don't work
Upgrading from Win95 to Win98

Steps for Fresh Install of Win95 on a new hard drive

Set the new drive up as the C: drive. Boot the computer from the Win95 Startup floppy. From the A: type "format C:" to format the drive. Then from the A: prompt type fdisk. Decide whether you want to make partitions on the drive and make them. Then make sure you designate the C: partition as a bootable DOS partition.
Assuming you have a DOS CD-ROM driver on your A: drive, you then could call setup on the CD (D:\setup). If you do not have a CD-ROM driver on your disk, you could either add it or make the new drive the slave drive, and boot from the C: drive and follow the same procedures.

Re-installing Win98 from CD

The Win98 startup disk you made when you first installed Win98 will load a CD driver. You just have to change to your CD device and type setup after boot e.g. E:\setup. Of course, you will also need your Win95 CD or disks (for verification purposes) if you are installing the Win98 update on a no-windows system.

Win98 Fresh Install

I don't know what prompted you to reinstall Win98, but it seems like your best bet now is to go for a fresh install. To do this you choose to install Win98 to a new directory that you create when prompted for the Windows directory path during Setup. Make sure you have your modem and Internet settings written down somewhere (including the phone number you dial to connect), as you will have to use these settings to configure your Internet connection.

Installed Win98 - applications don't work

It sounds like you installed Win98 to a different directory than your original Windows directory. When you do this, you are performing a "fresh install". The good part of a fresh install is that you get rid of all the old junk; unused fonts, DLLs, and other files that you no longer use. The bad part of a fresh install is that Win98 does not have your system files or paths for your applications. Thus your applications no longer work. The only solution short of trying to transfer all your system files (not advised) is to reinstall your apps under Win98.

Upgrading from Win95 to Win98

Win98 is a much more stable OS than Win95. The only drawback I have found to Win98 is driver conflicts. Not all Win95 drivers work with Win98. I have had several problems with Win95 scanner drivers crashing Win98. Check manufacturer's web sites for Win98 drivers or compatibility problems before you upgrade.

Devices/IRQs/Drivers

Hardware Wizard runs every time I Startup Multiple Plug and Play Devices Using the Same IRQ
Device not found every time Windows boots Two joysticks, neither works in Win98
IRQ Surgery No sound in Win95
Laptop uses only 16 colors

Hardware Wizard runs every time I Startup

My advice is that you let windows detect the new hardware - there is no easy way to stop this process nor is it desirable to do so. Probably one of your device drivers has been deleted and Windows is trying to reload it.
Start you computer and let Windows detect the new hardware, write down what device(s) has been detected, and go into Start/Settings/Control Panel/System/Device Manager/Properties and see if the device(s) has loaded successfully and that there are no conflicts.
If the device loaded correctly, then the next time you boot your computer the Hardware Wizard shouldn't run.
If the device being loaded is no longer on your system or causes conflicts, then you can stop Windows from seeking the device on startup by going back into Start/Settings/Control Panel/System/Device Manager/Properties, double clicking the offending device and checking "Disable in this Hardware Profile".

Device not found every time Windows boots

Click on the device with the yellow exclamation mark. Choose the General Tab, and click on the box next to Disable in this Hardware Profile to place a check mark in the box. Now when you boot, Win98 will no longer look for this device.

Multiple Plug and Play Devices Using the Same IRQ

Ah the old let's all use the same IRQ problem. First go in to Start/Settings/Control Panel/System/Device Manager and click on one of the devices that is trying to share the same IRQ. Then select disable in this hardware setting, manually assign a different IRQ, or delete one of the offender's drivers out of your system. The idea is to have only one device remaining on an IRQ.
Write down what IRQ you assigned and which ones are free. Re-boot your computer and hit Delete to go into your bios settings. You have a setting in your bios to manually assign IRQs. What you want to do now is manually assign the IRQ(s) that you assigned your device to. What this does is keep Plug and Pray from using that device's IRQ anymore. Save your bios settings and boot back into Windows. Windows should detect your other P&P device and assign it to a free IRQ. Be careful when performing this procedure as some devices will only work on certain IRQs. Best to read up on this before you start the above procedure.

IRQ Surgery

Sounds like you are running out of usable interrupts (IRQs). To check and see if this is your problem go to Start/Settings/Control Panel/System/Device Manager/Properties and review the list of available IRQs to determine if an IRQ is unassigned. Make note of any free IRQs or serial ports that are not being used, and click OK to go back to the previous screen.
Review the device manager screen for any yellow exclamation marks or red Xs. Double click on these devices to open their information screens and to read what the problem is. If you have two devices trying to share the same IRQ, click on one of the devices that is trying to share the same IRQ. Then select disable in this hardware setting, manually assign a different IRQ, or delete one of the offender's drivers out of your system. The idea is to have only one device remaining on an IRQ (you can disable a serial port you are not using this way if you need its IRQ). Write down what IRQ you assigned and which ones are free.
Re-boot your computer and hit Delete to go into your bios settings. You have a setting in your bios to manually assign IRQs. What you want to do now is manually assign the IRQ(s) that you assigned your device to. What this does is keep Plug and Pray from using that device's IRQ anymore. Save your bios settings and boot back into Windows. Windows should detect your other P&P device and assign it to a free IRQ.
Be careful when performing this procedure as some devices will only work on certain IRQs. Best to read up on this before you start.

Two joysticks, neither works in Win98

You probably can only have one device at a time using the gameport in Win98. For whatever reason, my Microsoft game pad and Sidewinder joystick do not work simultaneously from the same game port (even though this is supposed to be possible). I have to disable one's driver in system settings to get the other to work. Disable the drivers for the other devices and see if you can get one of your joystick's working. If that doesn't work, see if you can get one of your joysticks working in a DOS game. If that works you know you have a Windows driver conflict and not a hardware problem.

Laptop uses only 16 colors

Sounds like you need to reload your original video driver. You may be able to retrieve it in safe mode if the driver is still loaded on your system. Otherwise, reload the video driver from your manufacturer's disks or web site.

No sound in Win95

Assuming you have no hardware conflicts in Start/Settings/Control Panel/System/Device Manager (yellow exclamation marks or red Xs) you probably have a bad Win95 sound driver. Have you gone to your manufacturer's web site and looked for an updated Win95 sound driver for your card? If you can't get an updated driver, the best thing would be to buy a new sound card - they're relatively inexpensive.

Crashes/Lockups/Poor Performance

Win95/98 System hangs when shut down Script Errors in IE 4.01
Win95 runs slowly AMD K6-2 350 Win 95 error message "Insufficient memory to process the registry, or registry is corrupted. Some devices may not work"
Windows not able to read all installed memory Computer has frequent pauses
Win95\98 Illegal Operation Errors IE 4.01 Occasionally Locks Up
Win98 vmm32.vxd errors Internet Explorer and Win95 Kernel Crashes
Too Many Programs Running at Start-up of Win95/98 Windows uses 80% of system memory in Pentium 166 with 48MB RAM

Win95/98 System hangs when shut down

There are many things that can cause this. Misbehaved software (that hasn't been updated in a long time) is one of the primary causes.
Another reason this happens is Word or another program will attempt a read to a floppy or Zip drive that you have already removed from the drive. The drive light does not come on, however I have found if I leave these disks in when I shut down Win95 doesn't hang when it closes.

Win95 runs slowly

First go in to Start/Settings/Control Panel/System/and check to make sure you are not in Dos compatibility mode and that you have adequate free Window's resources. If you are in Dos compatibility mode, you are probably loading a DOS CD driver which you need to replace with a Win95 driver.
If your free Windows resources are less than 30% you are running too many programs at startup. Look down in the bottom right hand corner of your screen and you will see all the programs that are loaded when your machine starts. If one is a virus checker or a fast find program these could be the source of your problem. Another way to check for running programs is to simultaneously press the CTRL, ALT, and Delete keys. This will show you all programs running on your computer. These running programs are called from the Win95/98 Start/Programs/Startup folder or from DOS in autoexec.bat or config.sys.

Script Errors in IE 4.01

These problems are caused by the non-standard implementation of the JavaScript programming language and not your browser. Netscape and Microsoft have their own versions of JavaScript, and neither browser supports all features (or in other words, their is a JavaScript turf battle going on). Unless a web page is very carefully programmed for several versions of JavaScript, somebody's browser will crash.

Windows not able to read all installed memory

The only time that I could post memory on start-up and not see it in Windows was when I mixed EDO DRAM and SDRAM on the same motherboard. The motherboard manual said it was possible, it was, but Windows couldn't read the SDRAM. Maybe you have some kind of mixed DRAM, like parity and non-parity. Best to take it into your local repair shop and let them plug some different DRAMs in to locate the problem.

AMD K6-2 350 Win 95 error message "Insufficient memory to process the registry, or registry is corrupted. Some devices may not work"

Some Ideas:
One solution might be to restore an older version of your registry.
Or you might be experiencing the AMD K6-2 350 Win95 problem, check out http://www.amd.com/products/cpg/k623d/win95_update_k6.html .
Or you might have loaded a corrupt or incompatible driver (in which case you need to identify what was loaded and try to delete it -- difficult without a file load list).

Computer has frequent pauses

Usually this is caused by another program accessing your system's resources. Look down in the bottom right hand corner of your screen and you will see all the programs that are loaded when your machine starts. If one is a virus checker or a fast find program these could be the source of your problem. Another way to check for running programs is to simultaneously press the CTRL, ALT, and Delete keys. This will show you all programs running on your computer. These running programs are called from the Win95/98 Start/Programs/Startup folder or from DOS in autoexec.bat or config.sys.

Win95\98 Illegal Operation Errors

This problem is usually caused by poorly installed/performing software (including hardware drivers) or by low system resources (too many programs running at once). If it is not associated with one program or device, then you probably have a resource problem.
Do you run a lot of programs at startup? Do you have a lot of windows open when the crash occurs? Lack of adequate system RAM and hard disk space can also cause this problem. On a newer system, you should be running a minimum of 64MB of system RAM and 128MB would be ideal. Also, you should probably have at least 100MB of hard disk free for cache space.

IE 4.01 Occasionally Locks Up

Well the first thing I would suggest is that you go to Microsoft's Win98 Update site and see what updates are available for your version of IE 4.01.
After performing that step (and you still get page lockups), you need to review your IE 4 settings from the IE top menu bar View/Internet Options. Select the Security tab and check Custom. Then select the settings box and review all the options. You should either choose Enable or Prompt for all the options. I reviewed the web page in your post and it uses JavaScript and ActiveX Controls. Hopefully these two steps solved your problem.

Win98 vmm32.vxd errors.

I use to get vmm32.vxd errors from a Win95 Umax scanner driver when I updated to Win98. First you should confirm you have the file in the Windows\System folder (use Start\Search to locate it). Once you are sure the file is there, suspect all device drivers that were Win95 and update them to Win98. The faulty device driver keeps windows from reading the vmm32.vxd file . It does no good to try to reload over the old vmm32.vxd file, because then you get error messages on other .vxd files.

Internet Explorer and Win95 Kernel Crashes

Until I started using Win98, I was also experiencing crashes of Explorer 4.0. If you obtain the latest upgrades of Explorer 4.0 from Microsoft's site, it should be more stable.
Win95 had a kernel upgrade which you can also obtain from Microsoft's site.

Too Many Programs Running at Start-up of Win95/98

The programs in the START\PROGRAMS\STARTUP folder appear as icons in the bottom right of your screen. If you don't want them to run on start-up just delete them from the above folder. This does not delete them from your hard drive, it just keeps them from running at start-up. Another way to detect running programs is to simultaneously press Ctrl + Alt + Delete. One of the worst speed and memory hogs is a virus checker.

Windows uses 80% of system memory in Pentium 166 with 48MB RAM

I would say your system is functioning normally. On my system, I have 128MB of RAM and I have 80% memory usage as reported by Nuts and Bolts 98. Which is no big deal as a large portion of this memory is used by windows as a RAM cache. More important than memory usage is the amount of free system resources. You should have about 80% free.
As you already have 48 MB of RAM, you should only consider adding another 16MB for a total of 64MB of RAM. Adding memory above 64 MB on a Pentium system will actually slow your system down.

Computer stops during boot and says Insert PT

Usually when your computer stops during boot and asks for a file or device, the file/device was called from a DOS batch file. Review your autoexec.bat and config.sys files and see if any calls are made to any unfamiliar files. It could even be your manufactures' routines or files. Suspect any lines that you are unfamiliar with. Type "rem" in front of any suspect lines, save the file, and try rebooting.

Another thing to try. Instead of the hit or miss method, rem out all the lines first in autoexec.bat and then in config.sys (you don't need entries in either to boot Win95/98). This will help you narrow the problem down.

Another possibility. If you have a virus checker, make sure you don't have it check the boot disk on startup. It could be the virus checker asking for the disk.


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