Aug 10 - Survey Says Dell is No. 1 Again in Customer
Satisfaction. Corporate information technology buyers again ranked
Dell (Nasdaq:DELL) No. 1 in overall customer satisfaction, according
to a quarterly study released today by Technology Business Research
Dell earned the top spot in all product categories, including Intel(R)-based
servers, notebooks and desktop computers, for the second quarter in
"This is a good milestone as we continue to make customers our
top priority," said Michael Dell, chairman and chief executive
officer. "TBR's study reflects our focus on delivering enterprise
products and services that meet the unique IT requirements of our
TBR's Corporate IT Buying Behavior and Customer Study, based on a
survey of more than 500 IT managers, provides detailed analysis of
large corporate end-user satisfaction on attributes such as reliability,
scalability, ease of management, ease of integration, support services,
parts availability and price performance.
Currently the No. 1 provider of industry-standard servers in the United
States and No. 2 worldwide(a), Dell servers have been ranked No. 1
in customer satisfaction by TBR for 14 of the last 15 consecutive
quarters. In addition, Dell notebooks and desktops have earned top
honors for 13 and 16 quarters running, respectively.
"Dell's stability in this survey shows they put customers first
and are continuing to develop a loyal customer base across all product
categories," said Julie Perron, manager of primary research at
TBR. "Dell's customer-focused, direct sales model, combined with
its strategy to provide customers industry-standard technologies and
support, is valued by today's top IT executives."
According to the survey, Dell showed its greatest strengths in on-time
delivery, price performance and cost of ownership. In servers, Dell
also excelled in technical support response and showed significant
improvement in systems management. Also measured in the TBR survey
were vendor loyalty and brand switching rates. Dell again earned top
honors with a loyalty rating significantly greater than its competitors.
Similarly, Dell led the competition with the highest number of customers
switching from other vendors to Dell.
Information on Dell and its products can be obtained on the World
Wide Web at www.dell.com.
Aug 10 - Worldwide Semiconductor
Revenue Forecasted to Decline 26 Percent in 2001. After two years
of semiconductor growth, worldwide semiconductor revenue is projected
to be $168.1 billion, a 26 percent decline from 2000, according to
the latest forecast by Dataquest Inc., a unit of Gartner, Inc. (NYSE:
IT and ITB).
In 2000, worldwide semiconductor revenue totaled $226 billion.
"There are few signs of growth in design wins. Component prices
and lead-times are still low, and electronic system component demand
is weak," said Mary Olsson, chief analyst for Gartner Dataquest's
worldwide semiconductor group. "Based on guidance and early reports
from some of the larger bellwether companies involved in PCs, storage
and communications, the second half of 2001 will be dismal for the
The biggest uncertainty for the semiconductor industry is when will
the decline stop. Gartner Dataquest analysts said price stabilization,
longer device lead times and improved demand for memory products are
the industry's indicators that signal turning points in semiconductor
cycles. Overall semiconductor prices were still declining in May and
June of this year. Overall memory pricing remains under pressure.
In the analog sector, prices have been stable for proprietary analog
products (both general-purpose and application-specific standard products
(ASSPs). Gartner Dataquest analysts said lower unit sales are responsible
for revenue declines.
Going into the third quarter, there are varying developments across
applications markets. Although overall growth in the consumer applications
sector dropped from the two previous years of strong growth, sales
of consumer application products in the United States is strong. Video
game hardware, software and accessories sales increased in the first
half of 2001 in the U.S. consumer applications sector. The seasonal
demand cycle for PCs and cellular handsets has not kicked in, and
there is still too much inventory on the shelves, but Gartner Dataquest
analysts pointed to some signs of hope.
"There are some great back-to-school PC bundling opportunities.
There are also indications from the Asia/Pacific region that orders
from American and European companies for motherboard, notebook and
even cellular phones are increasing," Olsson said. "These
increases may not be significant, but it looks like the bottom for
some semiconductor and systems companies was hit in the second quarter
This research is produced by Gartner Dataquest's Semiconductors Worldwide
group. Gartner can be found on the Internet at www.gartner.com.
Aug 10 - Most Employees Sending
Personal E-mails at Work. --If you send personal e-mails at work,
you're not alone. According to the results from Vault's just-released
second-annual E-mail Behavior in the Workplace Survey, 76% of respondents
send personal e-mails from the workplace.
This July, Vault surveyed 901 respondents to determine how e-mail
affects productivity, communication and quality-of-life at work. In
this year's survey, Vault added new questions on topics including
the use of instant messaging, e-mail styles between men and women,
and whether or not there should be a penalty for sending spam.
The survey reveals that a casual attitude towards personal e-mail
prevails. When asked if they were worried about their employer monitoring
their e-mails, 70% of respondents said no. Respondents' comments on
the topic included:
- "I never e-mail anything that I wouldn't feel comfortable
being read by the CEO of our company, or printed on the front page
of the NY Times."
- "I would think that people who work here have better things
to do with their time than to look at my e-mails."
- "No, because everyone writes emails and if one person gets
caught, everyone will. The probability of everyone being reprimanded
- "Everybody has access to the Internet and if you get your job
done right, why would they care about what you are doing when taking
Vault, Inc. is a leading media company focused on careers and can
be found on the Web at www.vault.com.
Aug 10 - Livermore Lab Unveils World's
Fastest Supercomputer. On Wednesday, August 15, 2001, National
Nuclear Security Administration (NNSA) head General John A. Gordon
joins Laboratory and IBM management to dedicate the massive IBM ASCI
White supercomputer with 8,192 processors that perform 12.3 trillion
operations per second.
ASCI White Dedication Fact Sheet
-- 8,192 commercial, off-the-shelf IBM Power-3-II processors.
-- 12.3 T-flops (trillion floating operations per second) = every
man, woman, child in the world adding 2,000 numbers/second non-stop
-- 28 Moving vans for delivery.
-- $110 million contracted cost.
-- Total memory: 4 Terabytes = 4,000 Gigabytes.
-- Total local disk: 10 Terabytes = 10,000 Gigabytes of local disk
among the nodes.
-- Total global disk: 150 Terabytes = 150,000 Gigabytes.
-- Rotating storage memory = 300,000,000 books.
-- Livermore's original, room-sized 1952 Univac, had a memory equivalent
of only 1,000 words, or less than four text pages.
-- Rated fastest supercomputer in the world June 21, 2001 by TOP500.
-- The cooling capacity = 2,295 tons: three 675-ton and one
270-ton chillers, which could cool 765 homes.
-- There are 31 Computer Room Air Conditioners (CRACs). Each CRAC
is 40 tons supplying 20,000 cubic feet per minute (cfm) of
cool air. This delivers 620,000 cfm in the computer room.
-- Total power supply available = 10.35MW delivered through a
dedicated adjacent electric sub-station and transformers.
-- 20,000 square foot computer room is longer than two NBA
-- High-tech LCD window bays allow visitors to view the computer
room during selected activities, but turn opaque at the flip
of a switch for normal classified operations.
-- Grid flooring, normally 6"-12" deep, is nearly a meter
housing 20" OD cooling pipes and 49.3, miles of cable,
including 45 miles of data cable.
Livermore Laboratory information can be found on the World Wide Web
Aug 09 - HP Introduces Home
PC and Color Inkjet Printer. Hewlett-Packard Company (NYSE:HWP)
today introduced a home PC and color inkjet printer, adding to the
product line geared toward students for the back-to-school season.
Product: Estimated Price:
HP Pavilion BT 936 home PC $1,049
HP Deskjet 940 color inkjet printer $149
HP CD-writer 8230e $179
HP Scanjet 4400c color scanner $149
-- HP Pavilion BT 936 home PC -- A powerful tool for any student,
this affordable PC includes a speedy 1 GHz processor, roomy 40 GB
hard-disk drive, 8 x 4 x 32 internal CD-writer, 16-speed DVD drive
and a 17-inch monitor.
-- HP Deskjet 940 color inkjet printer -- This printer offers up to
2400 x 1200-dots per inch (dpi) color resolution on photo paper for
amazing photo-quality results and 600 x 600 dpi for crisp black text.
Both PC- and Mac-compatible, the printer enables students to save
paper with the use of a one-touch cancel button and an optional automatic
two-sided printing accessory.
-- HP CD-writer 8230e drive -- This easy-to-use, plug-n-play CD-writer
allows students to back up and share vital class notes or reports
and create and share custom audio CDs.
-- HP Scanjet 4400c color scanner -- The scanner has convenient front-panel
buttons making it easy to scan text and 3D objects, make copies, upload
photos to Web sites and e-mail, and add photos into school projects.
The scanner is PC- and Mac-compatible and offers great imaging quality
with 1200-dpi resolution.
Availability and Customer Support
HP's back-to-school products are available now and can be purchased
online at http://www.hpshopping.com,
or at consumer electronics, computer and office superstores nationwide.
Aug 09 - Dell Predicts Next
20 Years are Still Just the Beginning of Computing Power. As the
personal computer leaves its teen years behind, Michael Dell, chairman
and CEO of Dell (Nasdaq:DELL), predicted that we've only scratched
the surface of the computing possibilities yet to come.
"What started with relatively big, slow, and complicated machines
has become easy-to-use, powerful systems that help manage many aspects
of our lives," Mr. Dell said. "And twenty years from now,
when computing technology provides even greater benefits to even more
people, we'll once again celebrate the idea that we're just getting
As the computer industry marks the 20th anniversary of the personal
computer this week, Dell will celebrate with a special discount on
the latest consumer technology available from Dell. From noon to 4:00
p.m. (CST) on Thursday, Aug. 9, consumer customers in the U.S. who
order a Dimension 8100(tm) desktop computer online will receive a
$50 coupon for the purchase. Customers must place orders online at
www.dell4me.com and enter coupon code
"508114B9B72B" in the shopping cart before checkout to be
"The growing comfort with purchasing computers directly from
manufacturers has made computing less costly and easier for customers,
whether they are using computers, servers, storage or even switches,"
said John Hamlin, vice president and general manager of Dell's consumer
group. "The new heights our customers will reach using computers
and the Internet over the next 20 years are truly amazing."
The promotion illustrates how far computers have evolved. Today, customers
can buy a Dell desktop computer with nearly 200 times the speed and
memory of Dell's first computer for half the price in inflation adjusted
dollars. Dell's first system, the Turbo PC(tm), ran at 6.66 megahertz
and was equipped with 640 kilobytes of memory; it was priced at approximately
$1,250 in 1986 or nearly $2000 today. The Dimension 8100 system in
the promotion runs at speeds beginning at 1.3 gigahertz, has at least
128 megabytes of memory and is priced starting at $999(a).
The use of computers has also changed dramatically. Today's computers
have the power to handle complex tasks that make our lives easier
and more enjoyable. In the workplace, personal computing has evolved
from simple word processing to multimedia applications and training
programs, inventory management, manufacturing process control, telecommuting
and online storefronts. In homes, consumer have graduated from storing
recipes on floppy disks to shopping online, editing home videos, creating
music libraries and sharing those libraries by burning their own CDs.
"Twenty years ago no one imagined consumers would be doing things
like editing their own videos on their computers or using computers
as the entertainment centerpiece of their homes," said Hamlin.
"Current and expected new technology will continue to make the
computer increasingly relevant to our everyday lives."
Information on Dell and its products can be obtained on the World
Wide Web at www.dell.com.
Aug 09 - Travel Expert Cautions
Online Bargain Hunters of Hotel Reservation Pitfalls. The Internet
has made it easy for online hotel reservation sites to tout big discounts
and low-price guarantees, but consumers should be aware that these
great offers may not always end up as good as they first sound.
According to Tina Winston, co-founder and vice president of HotelKingdom.com,
a discount hotel reservation Web site, many customers reserve rooms
without ever knowing what the policies and stipulations of the contract
are, and end up spending more money than they originally intended.
Winston says that online customers should take special care to inquire
about policies regarding changes or cancellations, as guidelines can
differ significantly from site to site. While some sites may charge
up to $50 or more for changes or cancellations regardless of advance
notice, other sites allow the same for a fee as low as $10.90 if the
reservation is changed or cancelled at least 72 hours prior to arrival.
Some smaller sites may not even mention cancellation fees and restrictions
for special rates at all, forcing the customer to research the individual
properties in order to avoid unwelcome surprises.
Winston also cautions online patrons to be aware of the charges that
will be billed to their credit cards. Many reservation services will
require full pre-payment. This means that the total room rent plus
tax will be charged to a credit immediately at the time of booking.
In contrast, some sites only charge a down payment of 10 to 30 percent
of the room rate, which will then be deducted from the bill when guests
arrive at the hotel. This payment structure saves money in two ways:
It allows travelers to pay the largest part of the room bill later
directly to the hotel during their stay. In addition, it saves a good
chunk of hotel taxes, since such taxes are only due on the remainder
payable to the hotel, while there is no tax on the down payment.
According to Winston, travelers should book hotel accommodations as
early as possible. Last minute bookings will usually cost more and
are rarely worth the gamble. "Many hotel chains offer some really
great advanced purchase discounts. If you plan far enough ahead, you
can save more money." Winston said. "Hotels engage in Yield
Management, which means that as hotel bookings go up, so do the rates.
The earlier you book, the lower the hotel's occupancy will be for
that date, which translates into a lower room rent."
"Whenever you can, book with a reservation service, which guarantees
that if you find a lower rate anywhere else, you will be refunded
the difference or you will be allowed to cancel the reservation with
no penalty," Winston says. Several popular travel sites offer
such "Lowest Rate Guarantees." For example, HotelKingdom.com's
`Rate Champion Program' not only matches lower rates, but also gives
patrons cash rewards for locating them. "The more time the traveler
allows reviewing the promotions, the better chance they have of finding
the best deals," Winston said.
"Always check up on your reservation with the hotel directly
after having made your reservation through an online provider,"
Winston said. "Many booking mistakes have been avoided by such
inquiries, and you can rest assured that your reservation is awaiting
you when you arrive."
For more information visit the website www.hotelkingdom.com.
Aug 09 - Sharp Announces
Key Consumer Electronics Products. Sharp Electronics Corporation
today will showcase key products from its consumer electronics division
to media in New York, focusing on the introduction of new high-style
and high-performance products designed to elevate the consumer home
entertainment experience. The showcase will highlight Sharp's latest
audio, video, display and appliance products in an elegant lifestyle
setting at the Tribeca Grand Hotel in New York City.
This event also marks the launch of the SharpVision XV-Z9000U high
definition DLP(TM) home theater front projector and new 1-Bit personal
audio systems, reinforcing Sharp's commitment to offer the most technologically
innovative and high performance home entertainment products on the
"The XV-Z9000U and 1-Bit personal audio systems represent Sharp's
next step in high-end home electronics, setting a new standard in
visual and audio quality," said Bob Scaglione, vice president
of marketing, Sharp Electronics Corporation. "Beginning with
today's showcase, the way consumers see, hear and otherwise experience
the world through their electronics products is about to change."
From lightweight, wall-mounted LCD televisions in the kitchen to space-saving
three-in-one TV/DVD/VCR combination units for the bedroom, Sharp has
pioneering products for every room in the home. The company is strengthening
its focus on upscale home electronics, paying close attention to forward-looking
design and emerging technologies.
Highlights of the Sharp key product showcase will include:
- Home Theater Front Projector (model XV-Z9000U) - the world's first
single-panel, DLP technology-enabled high definition (HD) front projector
for home theater. With super high contrast and precise color imaging,
the XV-Z9000U is Sharp's first front projector with a 16:9 DLP panel
that will enable consumers to watch 16:9 content in true widescreen
fashion. Suggested retail price is $10,995.95.
- 1-Bit Personal Audio Systems (models SD-NX10 and SD-SG11) - the
newest additions to the revolutionary 1-Bit audio line first launched
by Sharp in 1999. Both the SD-NX10 and SD-SG11 feature 1-Bit amplifiers
that create faithful and crisp sound reproduction almost indistinguishable
from the original source thanks to ultra high-speed sampling of 2.8MHz
- 64 times faster than the sampling rate of a CD. Suggested retail
price is $1,799.95.
- AQUOS Liquid Crystal Televisions - Sharp's high-style line of two-inch
thin, flat panel Liquid Crystal TVs. The AQUOS line utilizes Sharp's
proprietary Black TFT technology to provide bright, crisp pictures
in any light, making "TV where you want it" a reality. Suggested
retail prices range from $1,599 to $3,999.
- Rear Projection HDTV Monitor (model 55R-WP5H) - 55-inch 16:9 HDTV-compatible
television monitor combining high definition video with superb color
purity thanks to Sharp's proprietary DDFC-1080(TM) (Digital Double
Format Converter) technology which upconverts analog signals to a
full 1080i resolution. Suggested retail price is $3,499.
- Flat Screen 27-inch TV/DVD/VCR (model 27DV-S100) - A space-saving,
flat screen product that combines a TV, VCR and DVD player into one
convenient personal home theater unit. Suggested retail price is $1,099.95.
- Digital Viewcam(R) (model VL-NZ10U) - Sharp's latest digital Viewcam
camcorder is remarkably compact in size and styled like a digital
still camera. It features a zoom microphone with 10x optical and 300x
digital video zoom for amazing visual and sound quality. Suggested
retail price is $1,199.95.
- Combo DVD/VCR (model DV-NC55U) - This new DVD/VCR combo is CD-R/RW
compatible and features superb surround sound audio and DTS digital
output. Suggested retail price is $329.95.
- Over the Range Microwave Oven (model R-1500) - An elegantly-designed
microwave that attains a clean, sophisticated look by discreetly concealing
the control panel behind the door. Sharp's latest addition to its
Over the Range line also boasts the largest turntable in this Over
the Range class, with a 1.5 cubic foot capacity. Suggested retail
price is $299.95.
In addition, Sharp will showcase its Platinum Series microwave ovens,
flat screen CRT TV, HDTV Plasma Display and DVD player. The event
will take place at the Tribeca Grand Hotel in Manhattan at 3:30 PM
For more information on Sharp's full line of consumer electronics
products, visit Sharp's Web site at www.sharp-usa.com.
Aug 09 - Men paid more to
run Corporate Computer Networks. The high-pressure and often unappreciated
job of running and maintaining the complex computer networks of the
world's largest companies requires sophisticated job skills, but--according
to a survey of network computer professionals conducted by TechTarget--the
pay is greater if you're a man. Results from more than 12,000 respondents
revealed that female network professionals averaged $46,678 in annual
salary while their male counterparts earned $53,086 -- 12 percent
With the demands to keep corporate networks up and running smoothly
around the clock, job satisfaction among network professionals is
waning. Only about nine percent of all respondents indicated they
were "very satisfied" with their jobs; more than 36 percent
said their overall level of job satisfaction decreased over the past
year. The online survey was conducted on TechTarget's SearchNetworking.com,
a Web site serving more than 116,000 computer-networking professionals.Other
key results from the TechTarget salary survey include:
-- The average workweek for the network professional is 50 hours.
-- Self-employed contractors earn the most money, averaging
$62,892 a year. Network professionals working for utilities ranked
second, averaging $62,059 annually. Not surprisingly, the education
sector pays the least ($42,242 a year). 44 percent of respondents
say they are looking for a new job primarily for better pay and benefits.
-- Professional training and certification are directly related
to increased compensation. For example, a Cisco Certified Internetwork
Expert (CCIE) averages $88,714 a year, topping the next highest level
of network certification (Cisco Certified Design Professional, or
CCDP) by nearly $18,000.
-- Network professionals want to be challenged. A third of respondents
cited learning and professional growth as the reasons they would consider
a new job. More than 20 percent say they would consider changing jobs
for the opportunity to work with new technologies and 13 percent say
they would do so for "more of a challenge."
-- Working for a huge company doesn't necessarily equate to a huge
difference in pay. Network professionals at small companies (less
than $10 million in annual sales) average $46,101 in annual pay. Network
professionals at companies more than 100 times larger ($1 billion
or more in annual sales) average $62,329, only 33 percent more than
their small-company counterparts.
Needham (MA)-based TechTarget (www.techtarget.com)
is a media company offering the only network of highly targeted media
for enterprise IT professionals, including the only network of industry-specific
IT Web sites.
Aug 08 - New Line of UMAX
Multimedia PCs Now Available. UMAX Technologies, Inc. announced
today its reentry into the PC market with the Intel(R) Pentium(R)
4-based, graphics-optimized P414 personal computer.
The P414 provides a powerful creative canvas and an exhilarating multimedia
experience for gamers, imaging enthusiasts and professionals. At $898,
the UMAX P414 PC delivers a powerful punch at an aggressive price,
the ideal complement for the entire UMAX line of consumer and professional
The multimedia-ready P414 is set for immediate high-end graphics action,
with a 1.4 GHz Intel(R) Pentium(R) 4 processor, 128 MB of RDRAM (memory),
400MHz system bus and an NVIDIA TNT2 M64 32MB 4X AGP graphics card.
The PC ships with Windows 98, Second Edition, installed.
"The crowds at PC Expo loved this system's seamless interaction
with our scanners and other peripherals," said Alex Lai, president,
UMAX Technologies Inc. "Our imaging expertise and past experience
with optimized desktop systems has allowed us to create an imaging-oriented
system for real-world users who need a fast, multimedia-ready solution
-- whether for professional, business, or gaming and imaging uses."
The P414, previewed at PC Expo in New York, is now available online
Aug 08 - New Survey Says Beware
of Workplace E-Mail. Smoking gun e-mail has become so common in
workplace lawsuits that almost 10 percent (9.4%) of U.S. companies
have been ordered by courts to produce employee e-mail, and 8.3% have
battled sexual harassment and/or sexual discrimination claims stemming
from employee e-mail and/or Internet use.
According to the 2001 Electronic Policies and Practices Survey, a
new survey from the American Management Association, The ePolicy Institute,
and US NEWS AND WORLD REPORT (the August 13th issue on the newsstand
now), employers have become increasingly aware of the dangers in workplace
computer use and are taking steps to reduce their liabilities. Of
the 435 employers surveyed, 61.6% exercise their legal right to monitor
employees' e-mail and Internet connections. Among employers who monitor,
68.3% cite legal liability as the primary reason to keep an eye on
employees' online activity. For good reason.
"To reduce liabilities, protect corporate assets, and stay out
of court, employers must manage employees' online behavior,"
says Nancy Flynn, author of The ePolicy Handbook (AMACOM Books 2001)
and executive director of The ePolicy Institute (www.ePolicyInstitute.com),
the survey's co-sponsor. "Written ePolicies and monitoring software
are indispensable business tools for employers operating in the age
of e-mail and the Internet," says Flynn.
Monitoring is an effective eRisk management tool, but it cannot eliminate
all workplace liabilities. While the federal Electronic Communications
Privacy Act (ECPA) gives employers the right to monitor all e-mail
traffic and Internet activity on the company system, it does not always
prevent outraged employees from filing invasion of privacy claims.
Flynn advises employers to use written e-mail, Internet and software
policies to give explicit notice that: (1) employees do not have a
reasonable expectation of privacy; (2) the company has the right to
monitor anything transmitted or stored on its computer system; and
(3) management intends to exercise that right.
Business is doing a good job of notifying employees of monitoring
activity, privacy rights, and electronic ground rules. Nearly 84%
of survey respondents notify employees of the organization's legal
right to monitor online activity. Among those monitoring, 86.9% have
a written e-mail policy, 83.1% have an Internet policy, and 67.5%
have a software policy.
Unfortunately, barely half (50.6%) of employers require staff to acknowledge
ePolicies in writing. "Stave off invasion of privacy and wrongful
termination lawsuits by securing employees' written consent to have
their electronic messages read," says Flynn, who advises employers
to have employees sign and date ePolicies to demonstrate they understand
them and accept personal responsibility for compliance.
Particularly vulnerable when it comes to saving old e-mail, only 35.4%
of employers have a document retention and deletion policy in place.
"An employer who retains e-mail on a yearly basis, rather than
the recommended 30-day period, could spend six-to-seven figures searching
backup tapes in the event of a lawsuit. That's money spent before
ever stepping foot in the courtroom," Flynn says. Because it's
illegal to begin a document destruction campaign if pending litigation
would be affected by it, employers should establish e-mail retention
and deletion policies before trouble strikes.
Survey results related to personal use of company e-mail and Internet
systems reveal that 4 in 10 companies (39.3%) allow employees full
and unrestricted use of office e-mail, while only 1 in 10 (11.7%)
grant staff the same unrestricted access to the Internet. Among companies
that allow personal Internet use, 65.3% restrict access to Web sites,
with 76.6% of employers most concerned about keeping explicit sexual
content off employees' screens.
While employers' concern with keeping sexual content off employees'
screens is commendable, Flynn suggests employers exercise equal control
over other recreational surfing as well. "Hours lost to shopping,
chatting, and gambling online have the same impact on productivity
as time spent downloading pornography," she says. "Reduce
liabilities by taking a comprehensive look at--and restricting access
to--all non-business sites visited by employees."
In spite of employers' efforts to monitor online behavior, only 23.9%
of companies have put into place training programs designed to educate
employees about eLiabilities and ePolicy compliance. According to
Flynn, effective eRisk management combines three equally important
activities: (1) the development of written e-mail, Internet, and software
policies; (2) the establishment of a continuing education program
for all employees, from the CEO to student interns; and (3) the installation
of software that monitors, filters, and/or logs employees' online
"Employers cannot expect employees to recognize electronic risks
or comply with ePolicies on their own. Ongoing training is critical
to the success of an ePolicy program," she says.
Finally, employers should know that one of the best ways to control
risk is to control content. "Settle for nothing less than good
clean content, free from harassing, menacing, threatening, obscene,
discriminatory or otherwise offensive language, and you'll be on your
way toward a safe and secure electronic workplace," Flynn says.
A copy of the survey and/or summarizing press release, and review
copy of The ePolicy Handbook (AMACOM Books, 2001) available upon request.
Or you can go to www.amanet.org/research/summ.htm.
Aug 08 - 86 Percent of Online
Adults Very Concerned About Security. A new report from GartnerG2,
a research service of Gartner, Inc. (NYSE: IT and ITB), advises companies
to use and promote superior privacy and security protections in order
to capture the yet untapped consumer base of Web shoppers with low
confidence in the privacy and security of Web transactions.
The report, titled "Privacy and Security: The Hidden Growth Strategy,"
finds that 86 percent of online American adults are very concerned
about the security of bank and brokerage account numbers when doing
online transactions. Almost as many, 83 percent, expressed the same
concerns about the security of their Social Security and credit card
numbers. Additionally, 70 percent are very concerned about the security
of their personal information, including their income and assets.
The report also indicates that approximately 60 percent of online
adults say security and privacy concerns stop them from doing business
on the Web. In addition, more than 50 percent of those who buy on
the Web say they'll enter their information, but admit they are not
comfortable about it.
"Even though many consumers say they're uncomfortable sharing
information on the Web, for the right combination of convenience or
reward, many go ahead and share anyway," said GartnerG2 research
analyst Laura Behrens.
High-profile hacking incidents, as well as a general lack of familiarity
about methods to ensure security, are key factors in low consumer
confidence in the security of online transactions. Only about one-half
of Americans who use the Internet also use it to buy goods and services.
According to Gartner, online marketers may bring part of the remaining
half into the online channel by promoting their privacy and security
features just as much as the convenience of Web transactions.
"Companies must demonstrate their security and privacy concerns
to users by prominently posting their privacy policies and third-party
audit results," said Behrens. "In addition to protecting
customers' privacy and the security of their information, Web marketers
must promote the fact that they do so."
The report states that demonstrated vigilance in protecting consumers'
information will become a competitive requirement on the Web. According
to GartnerG2, until industry standards for authentication and secure
payment methods emerge with higher awareness, consumers will continue
to be wary of Web transactions.
"Our studies found that 20 percent of adults who say they have
placed an order on the Internet in the past three months also say
they won't put personal information such as their name and address
on the Web," continued Behrens. "Not all these people have
faulty memories -- some have become so comfortable at certain sites
that they no longer consider doing business there as requiring an
exchange of personal information."
The report is based on results from two GartnerG2 consumer surveys
of more than 7,000 online adults 18 years and older in the United
GartnerG2 is a new research service from Gartner that helps business
strategists guide and grow their businesses. For more information
on the report visit www.gartnerg2.com.
Aug 08 - RosettaBooks Launches
First "Timed" eBook. In a demonstration of technology that could
revolutionize the publishing industry and help jump-start the nascent
eBook market, electronic publisher RosettaBooks today announced it
is offering Agatha Christie's classic mystery And Then There Were
None in a special time-based permit edition.
Released in conjunction with network publishing software provider
Adobe Systems, Inc. and digital distribution services provider Reciprocal,
Inc, the eBook is available for download at www.RosettaBooks.com
in a special month-long "$1 for 10 hours of reading" campaign.
Once downloaded, the eBook may be enjoyed for 10 hours, after which
the book's "time-based permit" will expire, and the content
will no longer be available.
Arthur Klebanoff, CEO of RosettaBooks, said, "We are delighted
to take our marketing relationship with Adobe and our distribution
services relationship with Reciprocal to the next level. RosettaBooks
prides itself on being ePublishing leader for quality content, innovative
marketing, and critically-acclaimed titles. This first of its kind
offering of Agatha Christie's And Then There Were None is just the
beginning of a brave new world of literature and technology."
As part of the promotion, consumers will be able to enjoy And Then
There Were None, for a full 10 hours after paying $1 via a secure
web site. Reciprocal will process the financial transaction and issue
a digital permit enabling the reader to access the title via the Adobe
Acrobat eBook Reader. A reader can access the eBook as often as desired
for a cumulative total of ten hours - more than ample time to read
the 275-page mystery. After ten hours, the permit expires and the
reader has the option of renewing the time based permit or purchasing
a "permanent" electronic edition. The permit prohibits the
printing of an eBook.
This technology empowers retailers and consumers with flexible pricing
and purchasing options that could transform commercial transactions
in the publishing industry.
"Adobe applauds RosettaBooks for being the first to explore the
opportunities that `timed' eBooks bring to the publishing market,"
said Susan Altman Prescott, Vice President of Marketing, Cross Media
Publishing at Adobe. "Timed eBooks offered in Adobe PDF open
a number of innovative ways for publishers to market and sell books.
For example, they offer a cost-effective way to distribute review
copies and bound galleys with the layout, fonts and graphics intact."
"Reciprocal has implemented successful timed-out licenses for
our music customers, and we're excited with the opportunity of this
model to deliver real value for the publishing community and other
industries," said John Schwarz, President and CEO of Reciprocal.
"We're pleased to be working with RosettaBooks and Adobe on this
innovative campaign, as it demonstrates our commitment to build the
digital distribution market for our customers as well as consumers."
Those who wish to read an eBook for longer than 10 hours can purchase
this and other classic titles at www.RosettaBooks.com
in permanent format for $4.99.
Aug 07 - Nextel To Offer
First Full-Size Portable Keyboard for Wireless Phones. Nextel
Communications Inc. (NASDAQ:NXTL), today announced that it will be
selling the first portable keyboard to enhance mobile office applications
with Nextel i85s and i50sx wireless phones by Motorola.
The portable keyboard, called the Motorola iBoard(TM), provides the
convenience and utility of a full-size, laptop keyboard for composing
e-mail messages, managing address books and calendars, and using Java(TM)
applications, such as a business calculator and expense report pad.
The lightweight, folding iBoard keyboard, designed and manufactured
by Think Outside, provides unique function keys to optimize Nextel
Internet-ready phone operations. These capabilities include accessing
Nextel Wireless Web services, launching applications such as date
book and note pad, activating the speakerphone, turning off the phone
and adjusting phone volume.
"Nextel is the first wireless carrier to have available a portable
keyboard, strengthening the company's leadership position in delivering
mobility solutions for business customers," said Greg Santoro,
vice president of Internet and Wireless Services for Nextel. "The
new keyboard will help users increase productivity by more easily
accessing mobile office applications as well as content and commerce
services using the Nextel Wireless Web."
Nextel is the only wireless carrier to have Java-enabled phones available
in the United States market. The i85s and i50sx Internet-ready phones
include an embedded Java-powered environment that allows developers
to maximize the advantages of local storage and processing. The Java
capability allows subscribers to run applications and update data,
even while disconnected from the network.
Nextel expects to sell more than one million i85s phones over the
course of a year.
The phones can access Nextel four-in-one wireless services including
Nextel Direct Connect(R), a digital two-way radio feature that supports
fast, effective communications among users in the same fleet. Other
Nextel services include digital cellular, text and number messaging,
two-way messaging and wireless web access.
The portable iBoard keyboard is currently available for $99.95 through
at the Nextel web site at www.nextel.com.
Aug 07 - Asia/Pacific Poised
to Overtake US as Biggest Internet User. Asia/Pacific will overtake
the United States as the world's largest Internet market within three
years, according to Dataquest Inc., a unit of Gartner, Inc. (NYSE:
IT and ITB).
Gartner Dataquest analysts project Asia/Pacific to have 183.3 million
Internet subscribers in 2003, compared to 162.8 million in the United
States. The other large region, Western Europe, will have an estimated
162.2 million, putting it neck-and-neck with the U.S. market. At the
end of 2000, Asia/Pacific (which includes Japan) had 78 million subscribers,
an increase of 65 percent over the 1999 figure of 47.4 million subscribers.
By 2005, Gartner Dataquest forecasts 248 million subscribers in the
In terms of access revenue generated by these subscribers, Asia/Pacific
will still lag behind the United States by a big margin for at least
another five years. By 2005, the Asia/Pacific Internet access market
will be worth $17.2 billion, whereas the United States will still
have a distinct lead with $21.2 billion.
"This differential between subscribers and access revenue illustrates
a major reason why Internet use is still growing rapidly in Asia/Pacific;
the region has some of the lowest Internet access rates in the world,
and prices are still coming down as result of competition or, in some
cases, government direction," said Andrew Chetham, senior analyst
for Gartner Dataquest's Asia/Pacific Telecommunications and Networking
group. "There is a clear pent-up desire by vast numbers of people
in Asia/Pacific to go online. Falling prices and improved infrastructure,
especially in countries with big populations like China and India,
are a recipe for encouraging large numbers of new subscribers."
At the end of 2000, the country with the largest subscriber base in
Asia/Pacific was Japan with 24.4 million, followed by South Korea
with 16.7 million, China with 14.6 million and Taiwan with 4.6 million
subscribers. Together, these top four countries accounted for 76 percent
of the region's Internet subscribers in 2000. Gartner Dataquest forecasts
that this year China will overtake South Korea as the second-largest
market, but it will not catch up with Japan until 2003. By 2005, Japan
and China combined will have approximately 151.5 million subscribers,
representing about 61 percent of the total Asia/Pacific subscriber
The country that can look forward to the highest growth rates in the
region is India. From this year through to 2005, Gartner Dataquest
expects India to enjoy average subscriber growth of 44 percent a year.
At that point, India will have 21.3 million subscribers, making it
the fourth-largest Internet market in the Asia/Pacific region after
China, Japan and South Korea.
Visit Gartner's Telecom Marketplace Resource Center at www.gartner.com.
Aug 07 - Fujitsu Adds Mobile
Intel Pentium III processor-M to LifeBook Family. Fujitsu PC Corporation
(FPC), a wholly-owned subsidiary of Fujitsu, Limited (TSE:6702), today
announced the release of an updated LifeBook(TM) E Series, featuring
the next-generation Mobile Intel(R) Pentium(R) III processor-M and
Intel(R) 830 Chipset.
The adoption of Intel's new processing technology into the LifeBook
E Series will result in faster and higher system performance. In combination
with other features, this LifeBook can easily function as a desktop
replacement, making it ideal for corporate and small office/home office
Fujitsu's high-performance desktop replacement is available with processor
speeds of 1.13GHz, 1.06GHz, 1GHz and 933MHz. This ability to process
data at greater speeds allows the LifeBook E Series to deliver lower
power consumption and longer lasting performance, increasing total
benefit of ownership and decreasing total cost of ownership.
"Intel's new mobile Pentium III processor-M technology offers
users two distinct advantages from previous generations of the chipset,"
said Sara Nelson, FPC's vice president of marketing. "It utilizes
a 133MHz processor system in the CPU and chipset ensuring Fujitsu's
desktop replacement users access to the fastest processors on the
market. The processor also features copper wire instead of aluminum
allowing the chip to run cooler, faster and cheaper."
Coupling performance with exceptional service, Fujitsu now offers
the LifeBook E Series with a three-year International Limited Warranty.
The notebook comes in three recommended configurations and can also
be customized to meet individual user needs by utilizing Fujitsu's
Configure To Order (CTO) Program. With the estimated street price
starting at $2,099, the LifeBook E Series is sold through Fujitsu's
retail and reseller channels as well as at www.fujitsupc.com.
Aug 07 - Companies Hacked
on Average Six or More Times Per Year. A survey of American companies
reveals that not only are companies' networks being attacked six or
more times per year, but these attacks are becoming increasingly criminal
in nature, compromising private information, destroying valuable data
and exposing businesses to significant liability.
Further, government networks were identified as being the most "at
The study, conducted by Rapid 7 Inc., a New York-based network security
software development company, involved 167 network security personnel
from government and mid- to large- sized U.S. businesses in various
industries, including financial services, healthcare and technology.
"Network security is an issue that corporations in all industries
must face," says Alan Matthews, CEO and founder of Rapid 7. "Every
day networks are inadvertently compromised, leaving businesses vulnerable
to huge losses - financial and otherwise. Continuous protection is
More than three-fourths of the government sector respondents believe
at least one attempt was made over the past year to compromise data
in their network and over one-half cited frequent attempts - the highest
percentage of any of the industries. "The fact that our government
is experiencing such a high number of security breaches is unsettling,"
says Matthews. "Because their systems are not better protected
against hackers, outsiders are gaining regular access to important
private information. Security measures need to be improved."
Currently, security measures are lacking. Almost three-fifths of the
respondents admitted that their companies are not taking all reasonable
precautionary measures to secure their systems. Government respondents,
in particular, believe current precautionary measures are insufficient,
with almost three-fourths of the respondents saying further measures
should be taken. Financial services had the highest percentage of
participants stating that all reasonable precautionary measures are
taken, but that was only one in two.
Among the survey's other findings:
-- Virus is leading type of network attack. The most widespread
result of attacks - with over two-fifths of the respondents experiencing
it - is viruses. Corrupted data or files and access to private information
are also common outcomes of network penetration. Viruses and access
to private information were particularly high in the government sector.
-- The threat from within. While a slightly higher percentage of respondents
- 31% as compared to 25% -- consider themselves more at risk from
attack internally than externally, the highest percentage (41%) believe
they are at risk from both parties equally. Respondents from the healthcare
industry felt most vulnerable to internal attacks, with nearly one-half
believing employees pose the greatest risk.
-- Not on management's radar screen. When asked why all reasonable
precautionary measures are not being taken, the majority of respondents
(72%) cited "not enough time or manpower to fix the problem(s),"
followed closely by "budget concerns" (64%). Financial services
companies, by contrast, believe that precaution is simply "not
a priority," with two-thirds of respondents in this sector citing
this as a reason for inadequate security.
"It is critical that these companies recognize the significance
of maintaining network security and take the measures necessary to
prevent their exposure to attacks," states Matthews. "Businesses'
resources must be allocated so that protection is a priority."
Based in New York City, Rapid7 is a private company with offices worldwide.
For more information, please visit the company website at www.rapid7.com.
Aug 07 - Second Quarter Handheld Shipments
Decline 21 Percent. Worldwide PDA shipments reached 2.8 million
units in the second quarter of 2001, a 21 percent decline from the
first quarter of 2001, according to Dataquest Inc., a unit of Gartner,
Inc. (NYSE: IT and ITB).
Palm maintained the No. 1 position both worldwide and in the United
States based on shipments (see Tables 1 and 2), but Palm lost significant
market share since the first quarter of this year. Compaq more than
doubled its market share from the first quarter this year because
of its success in the corporate market.
"The corporate market offers the greatest opportunity for PDA vendors.
There have been strong consumer shipments in the past, but the consumer
market is much less profitable and is not likely to grow as fast as
the corporate market. PDA vendors that do not have a strong enterprise
strategy will miss out on the bulk of market growth over the next
year," said Todd Kort, principal analyst of Gartner Dataquest's Computing
Platform Worldwide group.
The corporate market is not yet seeing many 500-plus unit purchases,
but this market is poised for tremendous growth as packet-switched
wireless e-mail capabilities are added next year. "IT managers have
generally been dragging their feet in endorsing the use of PDAs,"
Kort said. "This resistance will subside as users are better able
to justify the productivity enhancement offered by PDAs with wireless
e-mail and applications that sync smoothly with corporate data repositories."
Gartner Dataquest analysts said the PDA market has essentially been
divided into two segments since the introduction of Windows CE 3.0
in April 2000.
"One PDA market is an organizer-oriented market, typified by Palm
and Handspring. Users of these devices want an easy-to-use, inexpensive,
pocketable device that helps keep them organized," said Kort.
"The second market is a business application-focused market that wants
a more powerful PDA to sync with the applications they use on their
PC, typified by Compaq's iPAQ 3xxx and the HP Jornada 5xx series.
The latter market yields a higher average selling price and is more
immune to the current economic downturn because of low corporate penetration
and a more compelling set of applications that can take advantage
of the greater processing power that platform provides."
For more information, visit www.gartner.com.
Aug 05 - Sunday Shopping
Special Discounts and Financing. In addition to sales on specific
items, the following store-wide sales are advertised this week.
Best Buy is giving away 1 year of free MSN with any computer purchase.
They are also offering 12 month no interest financing on all computer
purchases over $598 and $100 mail-in rebates on all AMD processor
desktop packages and notebook computers.
City is offering $100 instant
rebates on all Intel processor desktop computer packages and notebooks
and no interest for 12 months on all build-to-order desktops and notebooks.
Office Depot is offering
no payments or interest for 6 months on purchases over $298
CompUSA Is offering 12 month
no interest financing on any Compaq computer purchase over $598 and
free in-home delivery and set-up with any Compaq desktop or notebook
Staples is giving away 1 year of free
MSN with any computer purchase and they are also offering 6 month,
no interest, no payment, financing on all computer purchases over
Rebates. All stores continue to offer 3 year, $400 Internet Rebates.
Please see our article, What You Need
to Know About Internet Rebates and Free PCs, for an in-depth discussion
of Internet Rebates.
Definitions. A complete system/package is defined
as a computer with monitor and printer or scanner.
A build-to-order system is customized at the retailer
and then ordered from a vendor's store. In addition to the computer's
stated price, you still pay sales tax and shipping charges (if you
order direct from the vendor without going through the chain store,
you may not have to pay sales tax and you could get a better warranty).
* Prices discussed in this article. Advertisers
typically deduct the $400 Internet rebate from an items true price.
We report all prices without subtracting the $400 Internet rebate,
however all other rebates and discounts are usually subtracted.
Caution about advertised prices.
When reading advertisements, read the fine print of the ad to make
sure you know what is being advertised and what it cost. For example,
many advertisers will show a complete system with computer, monitor,
and printer but advertise a price for the computer only.
Best Deals this Sunday
Price* (see above)
Best Celeron Deal
Compaq 766 MHz complete system
Best Pentium III System
HP 1 GHz complete system
Best Pentium 4 System
Compaq 1.6 GHz build-to-order complete system
Best Duron System
Compaq 900 MHz complete system
Best High End Athlon System
Compaq 1.3 GHz DDR complete system
1. Best Low Cost Notebook
Compaq 800 MHz Celeron with DVD
2. Best Low Cost Notebook
Compaq 800 MHz Duron with DVD
Best High-end Notebook
Compaq Athlon 1 GHz with DVD/CD-RW
Additional Information. For additional technical
information, advice on how to buy a laptop or desktop, and vendor
and manufacturer links, please see our Computer
Buying Advice page.
About Sunday Shopping Watch. Sunday Shopping Watch appears
every Sunday (except some holidays like Easter and Christmas) in our
News and Rumors column. It is a review of the highlights of local
(Dayton, Ohio) computer chain store advertisements. While we can not
guarantee your local chain store has the same items, this article
should help you to make informed buying decisions.
Aug 03 - NetZero Reduces
Free Internet Services. NetZero Inc. (Nasdaq:NZRO), a leading
provider of Internet access services, today announced several actions
designed to decrease costs and improve financial results.
In particular, NetZero announced additional limitations on its free
services and a reduction in personnel.
NetZero is modifying its free service to provide households with
10 hours of Internet access per month. Previously, the NetZero free
service provided households with up to 40 hours of Internet access
per month. In addition, NetZero's free service will no longer be offered
in certain outlying areas where high telecommunications costs make
the free offering cost prohibitive.
However, NetZero will continue to offer users in these areas a subscription
service for a monthly fee. The company will provide its users at least
30 days notice before implementing these changes, which are scheduled
to go into effect on Oct. 1, 2001.
In addition to its free service, NetZero also offers a quality, value-priced
service called NetZero Platinum for $9.95 a month. NetZero Platinum
does not have the banner advertising window included on NetZero's
free service and has faster page loads than NetZero's free service.
In addition, free users who desire to extend their monthly session
for more than 10 hours can elect to purchase an "Extended Access
Pass" for $9.95, which currently provides them with unlimited
access for the remainder of the month.
Approximately 3.4 million users accessed NetZero's services during
June 2001, including 210,000 billable subscribers. During June 2001,
approximately 30 percent of NetZero's free users accessed the Internet
for more than 10 hours, and approximately 8 percent of NetZero's free
users accessed the Internet solely from dial-up numbers where the
free service will no longer be available.
"Our goal has always been to provide consumers with a quality
product while creating value for our stockholders," said Mark
R. Goldston, chairman, president and CEO of NetZero. "The current
dynamics of the online advertising market require that we reduce our
reliance on advertising revenues. As such, we are modeling our free
service to cater to the recreational user while offering all users
a high-quality subscription pay service at less than half the price
of the standard services of many of our competitors -- including AOL,
Earthlink and The Microsoft Network.
"We intend to offer our free users the opportunity to sample,
without any commitment, our NetZero Platinum service for certain periods
during the month of September 2001. We believe that many of them will
agree that NetZero Platinum is a fantastic product at an extremely
attractive price. This will provide us with an opportunity to further
grow our billable user base and increase our revenues. To the extent
users elect not to subscribe to NetZero Platinum, we believe the changes
to our free offering will result in a significant decrease in our
In an additional move by NetZero to further streamline its cost structure
in response to changing market conditions, the company announced that
it has reduced its employee base by approximately 26 percent. The
reductions included the company's first-ever layoffs, affecting 66
employees in six of its U.S. locations. Also included in the reductions
are 27 employees at the company's RocketCash business, which was sold
in a transaction that closed today, who remain employed at the RocketCash
business under its new ownership.
"The decision to re-size our employee base was extremely difficult,"
Goldston said. "However, these actions, including the divestiture
of RocketCash, are necessary steps that will enable us to streamline
our operations and sharpen our focus on our core Internet access business."
For more information visit www.netzero.net.
Aug 03 - APEX to Manufacture DVD Player
With Kodak Picture CD Compatibility. Viewing digital photos just
moved from the desktop computer to the television.
APEX Digital today became the first company certified to manufacture
DVD players that allow consumers to view pictures stored on Kodak
Picture CDs. The new DVD player--the APEX Digital 5131--will be available
in retail outlets in August with a suggested sale price of less than
The agreement between Eastman Kodak and APEX is part of Kodak's continuing
effort to make it easier for consumers to view and share digital photographs.
The APEX DVD player will utilize a chip from ESS Technology, Inc.
Kodak and ESS announced an agreement last month to develop the chips
that give DVD players the capability to read Kodak Picture CDs.
"Kodak is pleased to be working with APEX and others to develop
and market DVD players for consumers who are excited about digital
imaging," said Dan Palumbo, president, Consumer Imaging, and
senior vice-president of Kodak. "This agreement is part of our
continuing work to make it easier for consumers to take advantage
of and enjoy digital photography."
"With Kodak's certification, APEX will be early to market with
a DVD player that can read the Kodak Picture CD," said Ancle
Hsu, chief operating officer of APEX Digital. "We feel adding
this function will greatly broaden the appeal and demand for our DVD
players while improving the consumer experience."
Along with the capability to view images on the Kodak Picture CD,
the APEX Digital 5131 DVD player also features enhanced picture viewing
enabled by the ESS chip:
- Automatic picture scaling to maximize TV display size
- Image rotation
- Thumbnail/catalog display in one screen for quick browsing
- Slide-show features
- Pan and zoom
- Image special effects.
Kodak and its technology partners also are working to add Internet
capabilities to the DVD players so consumers eventually will be able
to e-mail digital photos and use online photo printing services through
their DVD players and TVs, including Kodak's Ofoto service.
APEX Digital's Web site address is: www.apexdigitalinc.com.
For additional information about Kodak, visit our web site on the
Internet at: www.kodak.com.
Aug 03 - SIA Announces Worldwide Semiconductor
Sales Slowed in June 2001. Worldwide sales of semiconductors were
$11.60 billion in June, a decrease of 30.7% from $16.74 billion a
year ago, the Semiconductor Industry Association (SIA) reported today.
On a month-to-month basis, June sales were 8.8% below the May 2001
level of $12.71 billion.
"The lower sales are caused by the slower economic activity
in the world's major economies combined with excess inventory in the
Information Technology market," said George Scalise, SIA president.
"This is reflected in every geographic region and product sector."
"Based on the inventory reduction that has occurred in the first
half of 2001 and the further reductions projected for the third quarter,
we believe the industry will return to sequential growth in the fourth
quarter of this year," Scalise added.
Compared to June 2000, June sales in the European market were lower
by 26.8%, the Americas market was down 45.1%, and Asia Pacific was
down 25.3%. In the Japan market sales declined 20.0% from last June.
From its beginning in the 1950s, the semiconductor industry has been
characterized by a four-year cycle, sporadically modified by unexpected
economic factors. The semiconductor industry has grown at a compound
annual growth rate (CAGR) of 17% over the past 40 years.
More information about the SIA can be found at www.semichips.org.
Aug 03 - 85 Million PDA Shipments Predicted
by 2006. Strategy Analytics forecasts Global PDA retail revenues
will increase five-fold by 2006 as unit shipments pass 85 million
According to Chris Ambrosio, Senior Analyst in the Strategy Analytics
Global Wireless Practice, "Fifty per cent of global cellular
data revenues will be generated from messaging applications and services,
in 2006. The PDA has a number of advantages that put it in a position
to be the best device for utilizing these services. Success depends
on PDA vendor ability to position the PDA as the device of choice
for end users."
PDA vendors find themselves at a key turning point, where the early
adopter organizer and office companion market has been targeted. However,
true volume from the mass market has not yet emerged.
"A third generation of PDA and handheld devices is about to
hit the market with improved functionality and greater consumer market
appeal. However, the early success of Palm and PocketPC vendors has
encouraged bigger fish to enter the market. The inevitable result
will be bruising competition, negative pressure on margins and a critical
need to differentiate products in the marketplace," notes David
Kerr, VP Global Wireless Practice at Strategy Analytics.
Other key findings from the study include that the consumer market
will drive PDA shipments in 2006, and that the Palm OS will lose market
share to Pocket PC through 2006, yet will retain its global dominance.
Strategy Analytics, Inc. can be found on the Web at www.strategyanalytics.com.
Aug 03 - WordPerfect Family Pack 3 Now Available.
Corel Corporation (NASDAQ:CORL)(TSE:COR.) announced today that WordPerfect(R)
Family Pack 3 is now available in stores across North America.
This easy-to-use yet powerful collection of software applications
is designed to meet the home computing needs of all the members of
a household. WordPerfect Family Pack 3 is available at the affordable
suggested retail price of US $99(1) (Can $149(2)).
"Following on the success of WordPerfect Family Pack 1 and 2,
we are especially excited about the new additions to this latest offering,
including industry leading virus scanning and Internet filtering applications,"
said Graham Brown, executive vice-president for the business applications
group. "Dedicated to meeting the needs of our customers, this
package provides the security and peace of mind they demand when their
families are using the Internet."
Applications Included in WordPerfect Family Pack 3: Task Manager,
WordPerfect(R) 9, Quattro(R) Pro 9, Corel Print House(TM) 5, Corel
Photo House(TM) 5, Compton's(R) Interactive World Atlas(TM), Mavis
Beacon Teaches Typing(R) 11, McAfee VirusScan, and Internet content
filter, CYBERsitter(R) 2000.
For more information on Corel Corporation, please visit www.corel.com.
Aug 02 - ATI's MOBILITY RADEON
Powers new Notebooks. ATI Technologies Inc. (TSE:ATY, NASDAQ:ATYT),
a world leader in the supply of graphics, video and multimedia solutions,
today announced that its MOBILITY(TM) RADEON(TM) graphics processor
- which provides the desktop-quality graphics and low power consumption
demanded by today's performance notebook PC user -- is being incorporated
into notebook PCs from Hewlett-Packard and Compaq.
The MOBILITY RADEON graphics processor brings desktop PC performance
and features to the notebook PC market. Key features include smooth
DVD digital versatile disc playback, integrated TV-out, and superior
multi-monitor support, while delivering the performance necessary
to run the latest high-power video games and an extensive array of
the industry's most graphics-intensive applications. The MOBILITY
RADEON also includes sophisticated power management technology for
maximum notebook battery life.
"The MOBILITY RADEON affords customers new levels of low power consumption
while offering them a number of feature-rich solutions including user-friendly
dual display capability, the smallest footprint through the highest
level of integration, and multimedia benefits drawn from ATI's ALL-IN-WONDER(TM)
family of products," said Reuven Soraya, director of Marketing, Mobile
Business Unit, ATI Technologies Inc.
The MOBILITY RADEON's technological advances include ATI's HYPER-Z(TM)
compression hardware technology, which improves performance by boosting
effective memory bandwidth by more than 20 percent; PIXEL TAPESTRY(TM)
architecture, a highly-optimized 32-bit color rendering engine that
supports three-way multi-texturing and new 3D effects without compromising
speed; Dual DAC (Digital-to-Analog Converter) for cost-effective,
independent, multi-monitor support at maximum resolutions; and VIDEO
IMMERSION(TM), which provides industry-leading video playback with
adaptive de-interlacing, processing of full-frame rate, full-screen
DVD and integrated motion compensation. MOBILITY RADEON supports resolutions
up to QXGA (Quad Extended Graphics Array) standard (2048 X 1536 pixels),
an industry first, bringing a new level of display resolution and
configuration flexibility to the mobile market.
In addition, MOBILITY RADEON further refines ATI's already unparalleled
power management technology, producing the industry's lowest power
consumption levels as low as half a watt, including 8 MB of memory-in
typical 2D, 3D and DVD modes. More information about ATI and its products
can be found at www.ati.com.
Aug 02 - Brother Introduces
new Laser Flatbed Multi-Function Printers. Brother International
Corporation, a leading distributor of printers, faxes and multifunction
devices, today announces a new line of 5-in-1 monochrome flatbed laser
Multi-Function Center(R) (MFC) models: the MFC-6800, MFC-9700 and
Each is designed for a wide array of user requirements with high
quality plain paper faxing, laser printing, digital copying, color
scanning, and PC faxing. They all offer a versatile flatbed design
for copying, scanning or faxing of bound documents, and are slated
to start shipping in the late 3rd quarter, 2001. The estimated street
price of the MFC-6800 is $499. The MFC-9700 and MFC-9800 have estimated
street prices of $599 and $799, respectively.
The new models address an array of users' needs and priorities, and
that one common requirement -- the need for copying or scanning bound
documents. All three models come standard with both parallel and USB
interfaces, are compatible with both Windows and Apple PCs, and include
a one year limited warranty.
The entry model MFC-6800, has a small, compact footprint that makes
it ideal for any home office or small office environment. With its
fast up to 10 page per minute laser printing or digital copying, 200-sheet
capacity paper cassette, and up to 30-page document feeder, there
are no compromises.
The MFC-9700, a direct replacement for the highly successful MFC-9600,
has added improved performance, flexibility and speed to its already
successful formula and design. With its high speed of up to 15 page
per minute laser printing and digital copying, 250 sheet capacity
paper cassette (an optional second cassette is also available), up
to 50-page document feeder and optional network connectivity, it can
handle the needs of the most demanding small business or small corporate
The MFC-9800 is focused on small to medium size corporate workgroups,
and touts a Super G3 33.6k bps fax modem, and additional dedicated
one touch dials for easier faxing and network scanning applications.
Like the MFC-9700 it also has optional network connectivity, providing
network printing, network faxing, Internet faxing and network scanning
All of the models are compatible with PC and Apple environments (Windows(R)
95/98/NT4.0/2000/Me/SE and drivers for the Apple(R) iMac(TM)/iBook(TM)/G3
and G4). Brother is supporting the Mac OS-X system initially through
downloadable drivers on its website and with out-of-the-box readiness
on later production models. The MFC-9700 has PCL4 emulation for DOS
printing, while the MFC-9800 has PCL5e compatibility. Both models
have optional network capability.
Additional information may be obtained by accessing
the Brother website at www.brother.com.
Aug 02 - MapQuest Releases
New Mobile MapQuest for Wireless PDAs. MapQuest.com, a leading
provider of wireless and online destination information and location-based
services, today announced the release of Mobile MapQuest v. 3.0 for
wireless handheld devices. Now, the Internet's most popular interactive
maps are available to consumers anytime, anywhere on their PDAs. Additionally,
MapQuest launched a new enhanced Web site designed to show consumers
how to obtain the Mobile MapQuest application, as well as how to use
Mobile MapQuest 3.0 adds mapping to the Mobile MapQuest suite of
services that are already available for wireless devices, including
MapQuest's convenient and comprehensive driving directions and real-time
traffic reports. More than 20 million MapQuest maps are downloaded
from the Web every day, and now travelers can access the same trusted
maps available at www.mapquest.com
on their wireless devices; the images are simply formatted to accommodate
a handheld screen size. Mobile MapQuest even offers the same ease
of use in navigation with panning and zooming for PDAs.
People with PDAs can rely on Mobile MapQuest -anytime, anywhere -
to make traveling easier with door-to-door driving directions, up-to-the-minute
traffic information available for more than 65 major U.S. cities,
and interactive mapping. Simply download "Mobile MapQuest v.3.0" online
directly from www.mapquest.com/wireless/MapQuest.pqa.
The enhanced wireless Web site can be accessed from the MapQuest.com
homepage, or directly at www.mapquest.com/wireless.
Aug 02 - Red-M Blade Brings Bluetooth Mobility
to Palm Handheld Users. Red-M(TM), a leading supplier of advanced
Bluetooth(TM) networking product solutions, today launches the Red-M
Blade(TM), Bluetooth clip-on for the Palm(TM) Vx handheld computer.
The Red-M Blade attaches easily to the back of the handheld, combining
all the functionality of the Palm OS(R) platform with Bluetooth wireless
flexibility, whether in the office or on the road.
- Access email, calendar, contacts and browse the Internet or
- Communicate with other Bluetooth-enabled devices for data
sharing and game-playing
- Send SMS messages, and auto-dial contacts direct from your
- Connects without wires in the home, on the road or in the
When out of the office the Red-M Blade can connect anytime, anyplace,
anywhere to a Bluetooth enabled mobile phone to enable access to email,
calendar, other data and the net on a Palm Vx handheld, turning it
into a mobile office. The Red-M Blade will identify and can connect
with other authorized Bluetooth devices, such as a PC, to enable wireless
synchronization. It can also communicate with other Palm Powered(TM)
devices for applications such as game playing.
When in the office or at home, the Red-M Blade can link to a Bluetooth
network, such as that provided by Red-M's 3000AS access server and
1000AP access point devices, to enable low cost, high speed access
to email, calendar, contacts information, plus the Intranet and Internet.
The Red-M Blade design allows the Palm handheld to be installed in
its cradle to top up its battery without removing the clip-on enabling
users of the Palm handheld to be Bluetooth enabled 24 hours a day.
Combined with Red-M's intelligent BladeLinkTM software, connection
in the office, home or on the road is seamless and automatic.
John Cook, senior director of product marketing at Palm, Inc., adds,
"We are delighted that Red-M is implementing a Bluetooth wireless
application. The Red-M Blade combines the benefits of Bluetooth with
the power of the Palm handheld to enable wireless access to relevant
Simon Gawne, Vice President and co-founder, Red-M, comments, "The
Red-M Blade is an innovative, must-have, accessory that adds a new
level of functionality and flexibility to the Palm Vx handheld. From
the large corporate to the small business to the consumer, users of
the Red-M Blade have a serious productivity enhancer that can connect
them anytime to a wide variety of information sources."
Priced at $199, the Red-M Blade will be available in August 2001
from selected retail outlets. For further information, please go to
Red-M's website at www.red-m.com/blade.
Aug 02 - Businesses Signing up for Hacker
Insurance. Businesses across the country are bracing today for
a possible attack from the so-called "Code Red" computer
virus. But some workplaces prepare both their networks and their finances
against computer attacks.
They invest in hacker insurance.
"High tech criminals arm themselves with megabytes instead of
guns," said Candysse Miller, executive director of the Insurance
Information Network of California. "A computer mouse may not
look threatening, but in the hands of a hacker, it can be a lethal
weapon to business."
In 1998, more than half of all businesses reported computer intrusion,
and losses to American corporations amounted to more than $200 billion.
This new age graffiti has spawned a new type of insurance that can
protect businesses against high-tech thieves.
While most business insurance policies exclude damage caused by cyber
crimes, anti-hacker policies cover losses such as theft of securities
or tangible property via computer, damage to data or software and
business interruption expenses.
Companies are generally required to undergo a computer security assessment
to determine their amount of risk before obtaining insurance. A business
with average risks that purchases $12 million worth of coverage would
pay approximately $25,000 a year. Policies' prices can vary dependent
on the safeguards a company has taken to protect itself from computer
The damage caused by the breach of security by a single hacker can
be in the millions of dollars. While anti-hacker insurance can pick
up the tab for those losses, the most valuable effect is that it forces
companies to become more involved in protecting their computer systems.
IINC offers the following suggestions to help businesses combat cyber
-- Assess information assets and vulnerabilities and identify
-- Establish company policies about who has access to what
information and publish them in the employee handbook.
-- Change employee passwords periodically.
-- Install an intrusion detection system on your computer.
-- If an attack occurs, call in a computer forensics
investigator -- they could find "electronic fingerprints."
The Insurance Information Network of California is a non-profit,
non-lobbying media relations organization supported by the property/casualty
Aug 01 - Code Red Worm Expected to Spread
Tonight. The U.S. Government and computer security experts are
warning computer users to be on alert for the second wave of a disruptive
computer virus expected to proliferate this evening, perhaps drastically
slowing the Internet.
The "Code Red" worm scans the Internet, identifies vulnerable
systems and installs itself, according to a story by CNN. The first
wave of the virus, in early July, did not destroy any files; instead,
it reportedly bombarded servers with data to make them crash. However,
some computer experts in the story said they fear this second wave
will be more virulent, and may actually destroy files.
The worm exploits a defect in computers with the IIS
Web server software, Windows NT or Windows 2000 operating systems,
and a patch is available on the Microsoft website, experts in the
Weeks Computer News and Rumors ]